Orders are processed within 1–3 business days. Shipping times vary based on your location — U.S. orders typically arrive within 7–10 days, while international orders take about 10–14 days.

For more details, please refer to our Shipping Policy.

Shipping cost is Free on orders of $100 or more.

Else, the shipping charge will be:

• United States (Exc. Puerto Rico): $6.99
• International (Inc. Puerto Rico): $8.99

Yes, we currently ship internationally. Please go to the checkout and try selecting your country to confirm availability. Unfortunately, if your country is not listed, we do not currently ship to your location.

Once your order has been shipped, you’ll receive a tracking number by email, which you can use to follow your shipment’s progress. You can also visit our Track Order page for live updates and real-time tracking information.

On the tracking page, you can enter either your tracking number (found in your confirmation email) or use your order number and email address used at checkout. You can find the Track Order page under the navigation menu on our website, or simply click the hyperlink above to access it directly.

We partner with a variety of trusted carriers to ensure reliable and timely delivery based on your location. Depending on where you’re located, your order may be shipped through DHL, FedEx, UPS, or other regional delivery partners.

We accept returns within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as sent. Please reach out to us to begin the return process — once you contact us, we’ll send you detailed return instructions. After the item is returned to us, we’ll initiate a refund or send the exchanged item, whichever you prefer.

If your item arrives damaged, please email us at sales@allenandmoore.com within 24 hours with photos of the product and packaging. We’ll cover the return shipping and send you a replacement at no extra charge.

Your Refund will be processed and sent to your payment method within 10 business days after accepting the return.

No, we don't charge any restocking fee on our products.

If the size you ordered doesn’t work for you, no worries — we offer returns within 30 days of delivery. Simply return the item and we’ll send you the correct size (subject to availability). For fastest service, start your return/exchange by emailing us at sales@allenandmoore.com.

Yes, we do offer exchanges. If you would like to exchange an item, please reach out to our customer support team with your request. You will need to return the original item first, and once we receive it, we will send out the new item you requested.

Yes, you can cancel your order before it's shipped. Otherwise, you have to follow the return process.

We accept a wide range of secure payment options, including Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and Venmo.

You can contact us through:

Address: 5830 E 2ND ST, STE 7000 #14408 CASPER, WY 82609 

Phone: +1 800-970-2976

Email: sales@allenandmoore.com

Support Hours: Monday to Friday: 09:00 a.m. - 05:00 p.m.

Contact Page

Our store is protected by SSL (Secure Socket Layer) encryption, which ensures that all data transmitted between your browser and our website remains private and secure. We also use trusted payment gateways like Shop Pay, PayPal, and major credit card processors that meet the highest security standards.